Contact us
Our FAQs cover a wide range of common questions about Theatre Tokens. Checking them is the fastest way to get an answer to your question.
If you still need help, you can contact us directly using the below methods. We are open 9.30am - 5.30pm Monday - Friday.
Please note that our office is closed on bank holidays.
Please include scans or photos of your Theatre Tokens if you have a question about them.
Write to us
Theatre Tokens
Society of London Theatre
32 Rose Street
London
WC2E 9ET
We do not recommend sending photos or scans of your Theatre Tokens in the post, just in case they are lost.
Do you want to report lost or damaged Theatre Tokens?
Tokens registered to your account can be cancelled on the Registered Tokens page. If the missing Tokens were not registered, please contact us and include as much detail as possible. We’ll do our best to trace and, if possible, replace the remaining balance.