Report lost or damaged Theatre Tokens
If your Theatre Tokens are lost or damaged our team will do their best to find or replace them for you.
Registered Theatre Tokens
If the missing or damaged Theatre Tokens are already registered to your account, click the button below. From there, you can cancel the Token and receive an e-gift replacement of equivalent value.
Unregistered Theatre Tokens
If the missing or damaged Theatre Tokens are not registered to your account, click the button below to contact us.
Please send us:
A photograph showing the damage to your Tokens
or
As much detail as you can provide about the missing Tokens, including where and when they were purchased if possible.
We will do our best to trace the lost or damaged Theatre Tokens and, if possible, replace them with an e-gift of equivalent value.